Privacy Policy

At Projelox, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, and protect your information when you visit our website, place an order, or contact us.

Information We Collect

When you place an order or contact us, we may collect:

• your name
• email address
• phone number
• billing address
• shipping address
• order details
• payment and transaction information
• customer support messages
• device information
• IP address
• website usage data

How We Use Your Information

We use your information to:

• process and fulfill your order
• arrange shipping and delivery
• send order confirmations and tracking updates
• provide customer support
• handle returns, refunds, and warranty claims
• improve our website and shopping experience
• prevent fraud and protect our store
• comply with legal obligations

Marketing Emails

If you subscribe to our email list or agree to receive marketing messages, we may send you product updates, offers, and promotions.

You can unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us at projelox@outlook.com.

Sharing Your Information

We may share your information with trusted service providers when needed to operate our store, including:

• payment processors
• shipping carriers
• fulfillment partners
• email and marketing platforms
• analytics tools
• fraud prevention services

We do not sell your personal information.

Cookies

Our website may use cookies and similar technologies to improve your browsing experience, remember your preferences, analyze website traffic, and support marketing activity.

You can manage or disable cookies through your browser settings.

Data Security

We take reasonable steps to protect your personal information.

However, no online system is completely secure, and we cannot guarantee absolute security of information transmitted online.

Data Retention

We keep your personal information only for as long as necessary to provide our services, fulfill orders, comply with legal obligations, resolve disputes, and prevent fraud.

Your Rights

Depending on where you live, you may have the right to request access, correction, deletion, or a copy of your personal information.

To make a privacy request, contact us at projelox@outlook.com.

Contact

If you have any questions about this Privacy Policy, please contact us at:

Projelox
Email: projelox@outlook.com