WARRANTY POLICY

Warranty Policy

Your Galaxy Projector is covered by a 2-Year Warranty from the date of delivery.

What Is Covered

The warranty covers manufacturing defects and product issues that occur under normal use.

This includes cases where the product:

  • arrives broken
  • arrives defective
  • stops working due to a manufacturing issue
  • has an electrical or functional defect not caused by misuse

If your product arrives broken or defective, we will replace it where appropriate.

What Is Not Covered

The warranty does not cover:

  • accidental damage
  • water damage
  • damage caused by misuse
  • damage caused by dropping the product
  • normal wear and tear
  • unauthorized repairs or modifications
  • issues caused by using the product incorrectly

How To Make a Warranty Claim

To make a warranty claim, contact us at projelox@outlook.com with:

  • your order number
  • a clear description of the issue
  • photos or video showing the problem

Once your claim has been reviewed and approved, we will provide the next steps for a replacement.